Those who don’t like reading my rants can choose not to.

Ok. I’ve cooled down.

I’m dead tired of all this mumbo-jumbo-i-shoot-you-you-shoot-me-back stuff. This is my blog. I have the right to rant about anything i want. I’m allowed to scream my frustration here.

If this were regarding some other company being rude to me, i would do the same. If i went to a restaurant and had food poisoning, i will rant about it here. It’s the same theory. I have nothing against this particular company. In fact, such companies are good news too bloggers looking for some extra pocket money. But it all boils down to principle… manners… etiquettes.

This is my final words on this issue. After this i do not want to discuss or mentioned about this anymore. I have work to attend to and i many other things to do so i do not need another shot of migraine.

This applies to everyone in the service industry.

1) It is said that support issues have a set priority in his company. I guess mine was really really low priority. My opinion is, instead of wasting time and hopping to everyone’s blogs/sites to leave some CEO‘s comments, it’s better to go attend to the massive support issues or complaints that are piling up unanswered. It’s better to solve and response to customer first hand before the situation gets worst and customers result to rant on blogs to get your attention or worst customers (like me) who doesn’t care if it gets your attention but just wants to scream in frustration.

2) I have never been so angry and frustrated with the service of a company before this. Believe me when i say i am normally a polite and most tolerant person. Once again it’s all about work etiquettes. Always be polite to customers no matter what coz you’ll never know who is really on the wrong side. Being rude won’t get anyone anywhere especially if you’re in the service industry. If you are thinking this is because of petty money, you are so dead wrong.

3) Learn from the competitor, not publicly put them down. It only shows how un-gentleman a person is. If people say your competitor is better, there must be a reason. Say thank you for the feedback, find out why and improve. If people are complaining all sorts of things about you or your company, say thank you again, find out why and improve.

4) If a person replies my email, i assume that the reply belongs to me. So i assume that i have the right to post it up. If i am dissatisfied on anything, i can rant about it in my blog. No? I’m sorry but i really thought that’s how it works. Forgive me.

5) I did not accuse anyone of anything. I was only stating how angry i was about the rude email and that i did not in any circumstances cheat. If that’s call accusing… uhm… forgive me again or maybe re-read my post?

6) Yes, i can see that there are many clicks on the stats but i had always assumed that some readers were clicking them. If i being unaware of ‘irregular’ clicks warrant being call a fraud then so be it. I have screen shots including the impression after i removed my ads from my blog but i would like to keep it to myself… for now. And it’s really bullshit being accused first of irregular click fraud and now of automated system clicks whatever that is. Make up your mind. Check my laptop or whatever you want to check. I am pretty damn sure you’ll find nothing of that sort.

Ok. I’m all out of words to say. The end…
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I need ‘My Way’ from Frank Sinatra now…